If you can’t measure it, you can’t manage it. Create detailed reports from group level all the way down to the individual agent level at the click of a button.
Sleek, intuitive, and powerful front-end framework for faster and easier web development.
An approach to web design aimed at allowing desktop webpages to be viewed in response to the size of the screen or web browser one is viewing with.
Create all the scorecards you want from scratch with ScoreApp's builder. Set up as many different scorecards as you like to evaluate phone calls